Mission Statement

“Reconvening the meeting industry through health protocols from inception to evaluation.”

Pandemic Compliance Advisor (PCA) for Meeting Professionals

Our three PCA Class co-creators received EIC’s 2021 Global Award for Adaptation and Innovation

As we plan face-to-face (F2F) meetings amidst the ongoing COVID-19 pandemic, the need to implement safety protocols is now more important than ever. To operate F2F meetings responsibly during a pandemic, it is vital that we take action to ensure participants, suppliers, and staff are protected within the scope of our meetings from contracting or spreading a communicable disease. Going beyond the basics of social distancing, mask-wearing, and frequent hand sanitization, there are myriad considerations to cultivate safe environments.

This class will define the role and describe the responsibilities of the Pandemic Compliance Advisor (PCA) whose duty is to ensure that these safe practices are implemented, communicated, and effectively carried out throughout the entire meeting cycle. Whether you plan to serve in this role, delegate, or contract coverage, this course will help you to ensure best practices for the safest execution of your F2F meetings.

This three-hour course is presented as a live webinar, and while targeted to the gamut of meeting professionals, suppliers working with meetings will also benefit. A certificate of completion will be awarded upon passing the exam. Additionally, this class is available for up to 3.0 CE Credits through Events Industry Council (Domain G: Meeting or Event Design).  Health Education Services will report attendance to EIC; however, you will need to register using the email associated with your EIC profile for credit to be assigned to your account. Individuals who register under a different email address will be required to self-report attendance.

Resource materials will be provided following the course. Attendees are obliged to review resource materials before actively functioning in the PCA role, and to revisit linked resources proactively and periodically to check for updates as they relate to this or future pandemic-related guidance.


Meeting Professionals

Convention Services Managers

Event Professionals

Destination Mgmt. Co.

Convention & Visitors Bureaus

AV Producers

Project Coordinators

Freelance Staff

Tradeshow & Expo Planners


Class Completion:

CMPs and CMP Candidates:  This courses is approved for 3.0 CE Credits from the Events Industry Council

Participants will be given the opportunity to be listed on a database of people who have completed this class.  This list will be hosted on our website.

Health Education Services has been accepted by the Events Industry Council (EIC) as a Preferred Provider of the listed continuing education course, which qualifies for the CMP continuing education credit.  Determination of the continuing education credit eligibility or Preferred Provider status does not imply EIC’s endorsement or assessment of education quality.

Course Outline

COVID-19 Overview

Mitigating Risk


Code of Conduct

Pandemic Compliance Advisor Duties

Design Overview

Site Visit

PCA Support Staff


Positive Test/Symptoms Protocol


Social Distancing





© 2020 Health Education Services, Inc.